# Customer Relations Specialist

Hiring organization: [DriveTime](https://career.thegoodapps.co/organizations/drivetime)

Canonical page: https://career.thegoodapps.co/jobs/4c6d36f8-f4f3-4d46-91df-5cf9c42e1b0f

Listed on DriveTime's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Mesa, AZ

## Summary

This role handles customer inquiries and complaints across a used-car dealership's operations, working through resolution with empathy and problem-solving under pressure. It suits someone who stays calm under stress, thinks strategically about solutions, and wants to grow within a large organization.

_Our summary, not DriveTime's wording._

## Required

- High school diploma or GED
- Comfortable working on-site as needed
- Weekday availability 7am-4pm
- Handle customer inquiries and complaints across multiple channels
- Maintain composure under pressure
- Manage conflict effectively
- Problem-solve with autonomy

## Nice to have

- Bachelor's degree or equivalent experience
- Strategic thinking approach
- Proactive follow-up mindset

Apply on DriveTime's site: https://drivetime.wd1.myworkdayjobs.com/en-US/DriveTime/job/7457-E-Hampton-Ave-Mesa-AZ-85209/Customer-Relations-Specialist_R16067