# Customer Financial Resolution Expert

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/4b253559-d7fa-4883-b822-f62d29410d69

Listed on Intuit's own careers site. Applications go to them directly.

- Location: Tucson, AZ

## Summary

This role handles customer billing disputes, refunds, and account issues while ensuring compliance with company policies. It suits someone with a financial operations background who enjoys working through complex transactions methodically and communicating clearly with customers.

_Our summary, not Intuit's wording._

## Skills named

Salesforce, SAP

## Required

- Resolve customer financial account issues and billing disputes
- Process refunds and payment disputes
- Research transaction records and maintain compliance
- Communicate with customers via written correspondence
- Collaborate with internal teams on case resolution
- Meet productivity and service-level targets

## Nice to have

- Accounts receivable, accounts payable, or billing operations experience
- Payment processing, transaction reconciliation, or dispute resolution background
- Sales tax exemption or exemption certificate management knowledge
- Order processing or order management experience
- CRM or ERP platform proficiency
- Ability to navigate multiple systems simultaneously
- Experience working within defined SLAs in high-volume environments
- Track record of accuracy and productivity in back office or financial operations

Apply on Intuit's site: https://jobs.intuit.com/job/tucson/customer-financial-resolution-expert/27595/98862554736