# Senior Product Manager, Customer Insights

Hiring organization: [Mural](https://career.thegoodapps.co/organizations/mural)

Canonical page: https://career.thegoodapps.co/jobs/4afd8769-fa78-40ba-865b-bbcbd41501b6

Listed on Mural's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: United States Remote, Canada Remote, United Kingdom Remote
- Remote: yes
- Salary: 177160 – 221450 USD per year

## Summary

This role leads the design and strategy of Mural's customer insights product, transforming raw usage data into actionable narratives that drive renewals and expansion. It suits a product manager with deep expertise in analytics and data products who can bridge technical data work with business outcomes and wants to shape how AI changes insights from static dashboards to conversational interfaces.

_Our summary, not Mural's wording._

## Skills named

Analytics, Artificial Intelligence (AI), Data Modeling, Natural Language Processing, Product Strategy

## Required

- 4+ years of product management experience
- 2+ years building analytics, reporting, or data products for business or admin audiences
- Data fluency with data models, instrumentation strategy, and pipeline tradeoffs
- Active use of AI tools with formed point of view on AI-native data products
- Track record translating ambiguous business questions into clear product surfaces
- Experience partnering with Sales and Customer Success on renewal and expansion narratives
- Strong communication across data, design, engineering, and revenue teams

## Nice to have

- Experience with enterprise admin, governance, IAM, security, or compliance products
- Background in BI, analytics platforms, or data products
- Experience designing customer-facing APIs for analytics and reporting

Apply on Mural's site: https://jobs.ashbyhq.com/mural/4e3ba49e-5bb5-4258-abd8-9e85c0985e7a/application