# IT Support Coordinator-Contract

Hiring organization: [Bend Studio](https://career.thegoodapps.co/organizations/bend-studio)

Canonical page: https://career.thegoodapps.co/jobs/48da8f91-5a90-444b-a18b-2e66f73def59

Listed on Bend Studio's own careers site. Applications go to them directly.

- Employment type: contract
- Seniority: Entry
- Location: Bellevue, WA
- Salary: 36 – 50 USD per hour

## Summary

This contract role coordinates incoming IT support tickets and requests for a game studio, acting as the first point of contact to triage issues and hand them off to specialist teams. It suits someone with customer service experience and ticketing-tool knowledge who can stay organized under pressure while learning a technically demanding environment.

_Our summary, not Bend Studio's wording._

## Skills named

IT Service Management, Jira

## Required

- Basic computer and operating system skills
- Strong organizational and prioritization skills
- Ability to learn quickly in a technical, fast-paced, deadline-intensive environment
- Excellent written and oral communication skills
- Experience with direct customer contact
- Experience with Jira Service Management or other IT Service Management ticketing tools

## Nice to have

- CompTIA A+ Certification
- Self-starter with ability to work with limited supervision
- Degree in an IT-associated field of study

Apply on Bend Studio's site: https://job-boards.greenhouse.io/sonyinteractiveentertainmentglobal/jobs/6214089004