# Payor Success Associate

Hiring organization: [Talkspace](https://career.thegoodapps.co/organizations/talkspace)

Canonical page: https://career.thegoodapps.co/jobs/4894edff-7644-4548-8c97-c2401e496b4f

Listed on Talkspace's own careers site. Applications go to them directly.

- Employment type: full time
- Location: New York, NY
- Remote: yes
- Salary: 40000 – 65000 USD per year

## Summary

This role supports health insurance companies and their members using Talkspace's telemedicine platform, handling escalations, process improvements, and coordination between customer-facing teams. It suits someone with customer service experience who enjoys solving operational problems and working cross-functionally in a healthcare setting.

_Our summary, not Talkspace's wording._

## Skills named

Confluence, Google Workspace, Jira, Looker, Zendesk

## Required

- 2+ years customer service experience
- Attention to detail
- Client-centric approach
- Excellent communication and collaboration skills

## Nice to have

- Bachelor's degree
- Proficiency with Jira, Confluence, Google Workspace, Zendesk, and Looker

Apply on Talkspace's site: https://www.talkspace.com/careers/job?gh_jid=6144548004