# Hotel Customer Service Agent, NF-02, RPT

Hiring organization: [United States Army Installation Management Command](https://career.thegoodapps.co/organizations/united-states-army-installation-management-command)

Canonical page: https://career.thegoodapps.co/jobs/487c7a97-6f5f-4302-88c0-17eae2a2c915

Listed on United States Army Installation Management Command's own careers site. Applications go to them directly.

- Location: Lake Buena Vista, Florida
- Salary: 17 – 19 USD per hour

## Summary

This role manages front desk operations at a large hotel, handling guest check-ins and check-outs, reservations, payment processing, and complaint resolution. It suits someone with hospitality experience who can work independently, communicate clearly, and stay composed during high-volume interactions and emergencies.

_Our summary, not United States Army Installation Management Command's wording._

## Skills named

Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word

## Required

- Customer service experience in hospitality industry
- Ability to work independently with minimal supervision
- Clear verbal and written English communication
- Mathematical ability for cash handling and reporting
- Experience with office software (Outlook, SharePoint, Word, PowerPoint, Excel)

Apply on United States Army Installation Management Command's site: https://www.usajobs.gov/job/891022900