# Technical Support Engineer (Inference) - US Weekends

Hiring organization: [Together AI](https://career.thegoodapps.co/organizations/together-ai)

Canonical page: https://career.thegoodapps.co/jobs/46f48923-18ac-44a8-840e-b14d517b9e9c

Listed on Together AI's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: Remote
- Remote: yes
- Salary: 160000 – 230000 USD per year

## Summary

A technical support engineer who handles customer issues with AI inference and fine-tuning platforms, working weekend shifts after an initial ramp-up period. The role bridges customer needs and internal engineering teams, requiring deep infrastructure expertise and hands-on troubleshooting of GPU clusters and Kubernetes deployments.

_Our summary, not Together AI's wording._

## Skills named

Amazon Web Services (AWS), Ansible, Git, Grafana, Infrastructure as Code, JavaScript, Kubernetes, Microsoft Azure, Postman, Prometheus, Python, REST API, TypeScript

## Required

- 6+ years in customer-facing technical, SRE, DevOps, or infrastructure engineering role
- 1+ year supporting an AI service
- SRE or DevOps experience with Kubernetes
- Knowledge of AI, ML, GPU technologies, and HPC integration
- Production-level experience with Kubernetes, SLURM, and infrastructure-as-code tools
- Network diagnostic and trace analysis skills
- Python, TypeScript, or JavaScript proficiency
- Experience with observability tools like Prometheus or Grafana
- REST API debugging and HTTP knowledge
- LLM inference framework experience
- GPU cluster management background
- Cloud platform experience on AWS, GCP, or Azure

## Nice to have

- Storage system operation experience in HPC environments (Vast, Weka)
- Hardware and platform migration expertise
- Complex problem-solving in dynamic environments

Apply on Together AI's site: https://job-boards.greenhouse.io/togetherai/jobs/5202021007