# Program Analyst

Hiring organization: [Smithsonian Institution](https://career.thegoodapps.co/organizations/smithsonian-institution)

Canonical page: https://career.thegoodapps.co/jobs/454fc77f-c585-4eb9-ae8c-a06d83a1cf87

Listed on Smithsonian Institution's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: Washington, DC
- Salary: 85447 – 111087 USD per year

## Summary

This role analyzes visitor service programs and operations at the National Museum of African American History and Culture, identifying improvements to training, procedures, and visitor experience through research and project coordination. It suits someone experienced in program evaluation, operational documentation, and visitor services who can synthesize data and lead cross-functional initiatives in a museum environment.

_Our summary, not Smithsonian Institution's wording._

## Required

- One year of specialized experience collecting, organizing, and analyzing visitor services program data
- Experience reviewing and improving training materials and standard operating procedures
- Experience implementing and maintaining systems for documenting and communicating program information
- Career or career-conditional federal status or eligibility

## Nice to have

- Graduate education (three years toward Ph.D. or equivalent doctoral degree in a related field)
- Experience with emerging visitor services technologies and practices

Apply on Smithsonian Institution's site: https://www.usajobs.gov/job/890841900