# Strategic Customer Success Lead

Hiring organization: [Bluefish](https://career.thegoodapps.co/organizations/bluefish)

Canonical page: https://career.thegoodapps.co/jobs/43b2e6ed-60e9-41a8-baf1-60bad769929a

Listed on Bluefish's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: New York, NY

## Summary

A customer success leader role managing a portfolio of Fortune 500 accounts at an AI marketing platform startup, combining deep product expertise with strategic advisory on AI adoption and campaign measurement. This suits someone with SaaS or ad-tech experience who enjoys high-touch relationships and translating customer needs into product adoption strategies.

_Our summary, not Bluefish's wording._

## Required

- 5+ years in account management, customer success, or strategic partnerships
- Experience delivering value to enterprise customers in high-touch roles
- Strong background in advertising, campaign strategy, and measurement
- Ability to advise customers on media strategy
- Proven ability to operate as a trusted strategic advisor to senior stakeholders
- Comfort working with data and usage signals to inform strategy
- Strong communication and relationship-building skills
- Cross-functional collaboration experience

## Nice to have

- SaaS, ad tech, or marketing technology background
- Experience working in startups
- Familiarity with AI ecosystem

Apply on Bluefish's site: https://job-boards.greenhouse.io/bluefishai/jobs/5116570008