# Technical Support Engineer (GPU Clusters) - US Weekends

Hiring organization: [Together AI](https://career.thegoodapps.co/organizations/together-ai)

Canonical page: https://career.thegoodapps.co/jobs/42398718-3eff-4e31-b726-9f8eeb68beb7

Listed on Together AI's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Remote
- Remote: yes
- Salary: 160000 – 230000 USD per year

## Summary

This role provides first-line technical support for customers deploying AI workloads on GPU clusters, requiring hands-on expertise in Kubernetes, HPC infrastructure, and distributed systems. It suits experienced SREs or DevOps engineers who want to move into customer-facing technical support while working a weekend shift schedule after an initial ramp-up period.

_Our summary, not Together AI's wording._

## Skills named

Ansible, DevOps, Kubernetes, Scripting, Weka

## Required

- 3+ years customer-facing technical support experience
- 1+ year supporting AI service or mission-critical API in SaaS
- SRE or DevOps background with Kubernetes
- Knowledge of AI, ML, GPU technologies and HPC integration
- Advanced infrastructure services knowledge (Kubernetes, SLURM, Ansible)
- Experience with HPC/SLURM cluster environments
- Familiarity with high-speed networking (InfiniBand, RDMA)
- Experience with distributed storage systems (Weka, NFS)
- Foundational compute cluster administration and security knowledge
- Complex technical troubleshooting ability
- Cross-functional collaboration skills
- Ownership mindset and willingness to learn
- Clear communication of technical concepts to non-technical stakeholders
- Ability to manage multiple priorities in dynamic environments

Apply on Together AI's site: https://job-boards.greenhouse.io/togetherai/jobs/5202015007