# Brocade Technical Support Engineer

Hiring organization: [Broadcom Inc.](https://career.thegoodapps.co/organizations/broadcom-inc)

Canonical page: https://career.thegoodapps.co/jobs/3ffbb801-643d-4662-964e-1d7965695b40

Listed on Broadcom Inc.'s own careers site. Applications go to them directly.

- Employment type: full time
- Location: Broomfield, CO
- Salary: 109700 – 175500 USD per year

## Summary

Broadcom seeks a technical support engineer to diagnose and resolve complex issues for data center storage and networking customers via phone, email, and chat. This role suits someone with 5+ years of support experience who can rapidly learn new technologies and communicate clearly under pressure.

_Our summary, not Broadcom Inc.'s wording._

## Skills named

Linux, Microsoft Windows, Scripting, Unix

## Required

- Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or equivalent work experience
- 5+ years of technical support experience
- Networking technologies and protocols knowledge
- Storage area network (SAN) understanding
- Fault isolation and root cause analysis skills
- Complex technical troubleshooting ability

## Nice to have

- Scripting knowledge
- Understanding of protocol analyzers and data trace analysis
- European language proficiency at business spoken level

Apply on Broadcom Inc.'s site: https://broadcom.wd1.myworkdayjobs.com/en-US/External_Career/job/USA-CO-Broomfield/Brocade-Technical-Support-Engineer_R026476