# Senior Vice President, Product Management- Sprinklr Service

Hiring organization: [Sprinklr](https://career.thegoodapps.co/organizations/sprinklr)

Canonical page: https://career.thegoodapps.co/jobs/3f1b6738-d839-4e00-b8d4-be3168997b23

Listed on Sprinklr's own careers site. Applications go to them directly.

- Seniority: C-level
- Salary: 285000 – 475000 USD per year

## Summary

This role leads the product strategy and execution for Sprinklr's customer service platform, a multi-billion-dollar business, with responsibility for defining the company's AI-native direction and managing a global product organization. It suits an experienced executive who has driven large-scale enterprise SaaS products, has deep contact center expertise, and thrives balancing visionary thinking with operational rigor.

_Our summary, not Sprinklr's wording._

## Skills named

Agile, Cloud Infrastructure, DevOps

## Required

- 15+ years product management experience
- 10+ years in product leadership roles
- Experience leading large-scale global enterprise SaaS product organizations
- Deep expertise in customer service or CX platforms
- End-to-end product lifecycle management including engineering leadership
- Track record in AI-driven product transformation and monetization
- Strategic thinking and thought leadership in the industry
- Proficiency in software development methodologies
- Experience managing technology budgets and vendor relationships
- Strong communication and cross-functional leadership skills
- Experience leading globally distributed teams and customers

## Nice to have

- CCaaS platform experience
- External thought leadership presence through blogs, podcasts, or speaking
- Experience with M&A and ecosystem partnerships in CX space

Apply on Sprinklr's site: https://sprinklr.wd1.myworkdayjobs.com/en-US/careers/job/United-States---Texas---Austin/Senior-Vice-President--Product-Management--Sprinklr-Service_113262-JOB