# Customer Engineer

Hiring organization: [Render](https://career.thegoodapps.co/organizations/render)

Canonical page: https://career.thegoodapps.co/jobs/3eda2edb-a99f-4f3d-8360-a3164e615df3

Listed on Render's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Remote: United States
- Remote: yes
- Salary: 156000 – 191000 USD per year

## Summary

Render is building the first members of its Scaled Programs Customer Engineering team to support high-growth accounts through programmatic engagement rather than one-to-one support. This role combines running technical onboarding and customer programs with building tools and content that help the broader field engineering organization scale their impact across Render's platform.

_Our summary, not Render's wording._

## Skills named

CI/CD, Intercom

## Required

- 3+ years in customer-facing technical role (customer engineering, solutions engineering, technical support, or developer relations)
- Ability to operate high-volume one-to-many motion and execute programmatically scoped work
- Strong fundamentals in cloud infrastructure (containers, deploys, autoscaling, networking, CI/CD)
- Working knowledge of Postgres and database migration patterns (Heroku, AWS RDS)
- Daily use of AI tools and comfort advising customers building AI-native and LLM-powered applications
- Strong written communication for producing docs, playbooks, and in-app content
- Data-driven prioritization and comfort asking for context when facing ambiguity

## Nice to have

- Experience with Intercom or similar in-app engagement and messaging platform
- Experience building internal or customer-facing tools that scale team impact beyond one-to-one work
- Experience in PLG or high-volume account environment
- Prior experience with Heroku or other cloud migrations

Apply on Render's site: https://jobs.ashbyhq.com/render/324ad170-5bdd-44c7-becf-9c30a696178e/application