# Director, Virtual Service Delivery – Consumer Group

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/3e594a71-8a94-46a1-83b5-7dbc7c233d6f

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: Director
- Location: San Diego, CA
- Salary: 196500 – 266000 USD per year

## Summary

Lead Intuit's Consumer Group Services organization, managing 28,000 experts across TurboTax Live and related products. This director role suits an experienced operator who can scale complex virtual workforce delivery, execute during seasonal peaks, and align cross-functional teams around customer and expert experience outcomes.

_Our summary, not Intuit's wording._

## Required

- 10+ years progressive leadership and operations management
- Experience leading large, complex, virtually dispersed organizations
- Track record building and scaling leadership teams
- Proven business performance through goal-setting and accountability frameworks
- Data-driven decision-making with KPI accountability
- Ability to influence and align executive and cross-functional stakeholders
- Experience leading organizations through significant change
- Strong communication skills for senior audiences
- Commitment to building diverse and inclusive teams
- Bachelor's degree or equivalent

## Nice to have

- Advanced degree

Apply on Intuit's site: https://jobs.intuit.com/job/san-diego/director-virtual-service-delivery-consumer-group/27595/97742846688