# Premium Support Engineer (Foster City, Weekend Shift)

Hiring organization: [Replit](https://career.thegoodapps.co/organizations/replit)

Canonical page: https://career.thegoodapps.co/jobs/3d4363c7-0451-493f-98bd-a97d0ac3d746

Listed on Replit's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Foster City, CA
- Remote: yes
- Salary: 185000 – 210000 USD per year

## Summary

This role supports Replit's highest-value customers with rapid technical troubleshooting and incident management across the platform. It suits experienced support engineers who thrive under SLA pressure, communicate clearly with enterprise teams, and want to influence how AI-driven developer tools are supported.

_Our summary, not Replit's wording._

## Skills named

JavaScript, Linear, Python, Slack, Zendesk

## Required

- 3+ years in technical support, developer support, or systems engineering
- Experience providing rapid-response support to high-value or enterprise customers
- Debugging skills with JavaScript, Python, or similar languages
- Written and verbal communication under time pressure
- Familiarity with support tools like Zendesk, Linear, and Slack
- Ability to manage multiple high-priority issues simultaneously
- Proactive, ownership-driven mindset and customer empathy

## Nice to have

- Used Replit in the last 3 to 6 months
- Experience with IDEs, terminals, or other developer tools
- Experience with AI tools like Claude or ChatGPT

Apply on Replit's site: https://jobs.ashbyhq.com/replit/a45ca7ba-21f9-464d-8c00-eb5361b3c9f4/application