# Consumer Group Expert Services Operations - Engagement, Governance, & Adoption

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/36cb8ffd-e4a9-424d-8f5d-46228b5e82b8

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: San Diego, CA
- Salary: 131500 – 199500 USD per year

## Summary

This role manages the intake and governance of all engagement requests flowing between partner teams and a large service delivery organization, classifying requests, routing them to the right execution partners, and ensuring insights flow back upward in actionable form. It suits someone experienced in designing and operating complex multi-stakeholder processes who can bring structure to high-volume flows without formal authority over the teams executing the work.

_Our summary, not Intuit's wording._

## Skills named

Process Design, Stakeholder Management

## Required

- 5–7 years of program management, operational governance, engagement model design, or related experience
- Demonstrated experience managing complex multi-stakeholder intake or governance processes with ownership of process design and accountability for outcomes
- Builds and governs intake processes that bring structure and accountability to high-volume partner-to-Service Delivery engagement
- Orchestrates multi-partner execution model without formal authority, building trust and shared operating rhythm
- Manages multiple workstreams in fast-paced, seasonal environment with proactive anticipation of dependencies and risks

## Nice to have

- Experience in large workforce or service delivery organizations
- Familiarity with change management frameworks, engagement governance models, or multi-org coordination in large workforce environment
- Ensures COE involvement from inception when product and development teams design changes affecting the Expert Network

Apply on Intuit's site: https://jobs.intuit.com/job/san-diego/consumer-group-expert-services-operations-engagement-governance-and-adoption/27595/99196653952