# Senior Manager, Customer Success (Healthcare)

Hiring organization: [Tonal](https://career.thegoodapps.co/organizations/tonal)

Canonical page: https://career.thegoodapps.co/jobs/35dadf99-380b-4739-9bc2-0e538e1ed030

Listed on Tonal's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: US, Remote
- Remote: yes
- Salary: 133000 – 177000 USD per year

## Summary

This is a commercial leadership role managing Tonal's relationships with healthcare and clinical partners, aimed at someone with clinical credentials who has moved into business development or account management. The person will personally manage strategic healthcare accounts while building the processes and team to scale the business across physical therapy clinics, hospital systems, and performance medicine practices.

_Our summary, not Tonal's wording._

## Skills named

Sales Enablement

## Required

- Licensed Physical Therapist or Doctor of Chiropractic
- 5+ years healthcare or performance field experience in outpatient environments
- 5+ years leading customer success, account management, commercial operations, or clinical implementation teams
- Proven experience building systems and processes from early stage
- Demonstrated transition from clinical practice into commercial work with quota or account portfolio ownership
- Metric-driven approach to proving ROI

## Nice to have

- Experience with reimbursement pathway evaluation
- Background in hybrid clinical-wellness business models
- Familiarity with land-and-expand strategies in healthcare
- Experience scaling customer success teams

Apply on Tonal's site: https://jobs.ashbyhq.com/tonal/4ef5a75b-7747-4e92-8b94-c8a73352b138/application