# Technical Support Engineer

Hiring organization: [Sigma Computing](https://career.thegoodapps.co/organizations/sigma-computing)

Canonical page: https://career.thegoodapps.co/jobs/35dacd47-bd1b-4019-906d-fd14a93c18bc

Listed on Sigma Computing's own careers site. Applications go to them directly.

- Employment type: full time
- Location: New York, NY
- Salary: 90000 – 115000 USD per year

## Summary

This role involves diagnosing and resolving complex technical issues for Sigma's cloud data platform, working directly with customers via live chat and collaborating with product and engineering teams. It suits someone with 2+ years of customer-facing technical experience in SaaS environments who has strong SQL and cloud platform skills.

_Our summary, not Sigma Computing's wording._

## Skills named

Amazon Web Services (AWS), CI/CD, Git, GitHub Actions, JavaScript, Jenkins, JSON Web Token (JWT), Looker, Microsoft Azure, Next.js, Python, React, Security Assertion Markup Language (SAML), SQL, Tableau, Zapier

## Required

- 2+ years in a customer-facing technical role at a cloud or SaaS provider
- Advanced SQL proficiency including window functions, UDFs, and complex joins
- Hands-on experience with at least one major cloud platform (AWS, GCP, or Azure)
- Knowledge of data modeling concepts
- Proficiency with data visualization tools (Tableau, Looker, or similar)
- Understanding of developer workflows including version control, CI/CD, API integrations, and webhooks
- Ability to test and build on top of APIs
- Strong collaboration and communication skills

## Nice to have

- Knowledge of OAuth 2.0, JWT, and SAML at implementation level
- Network troubleshooting experience
- Front-end development experience with React, JavaScript, or Next.js
- Experience with containers and CI/CD pipelines
- Exposure to workflow automation platforms like Zapier or Retool
- Startup experience
- Basic knowledge of LLMs, AI agents, and integrations

Apply on Sigma Computing's site: https://job-boards.greenhouse.io/sigmacomputing/jobs/7767924003