# Customer Care Representative I - South Portland, ME & Roanoke, VA

Hiring organization: [Elevance Health](https://career.thegoodapps.co/organizations/elevance-health)

Canonical page: https://career.thegoodapps.co/jobs/358773a8-f2b8-4d4f-8777-9751be24bd5f

Listed on Elevance Health's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Junior
- Salary: 15 – 24 USD per hour

## Summary

This role handles customer inquiries about insurance benefits, claims, and provider information through phone and written channels for an insurance company. It suits people who thrive in fast-paced customer service environments and can manage multiple communication channels simultaneously while maintaining attention to detail.

_Our summary, not Elevance Health's wording._

## Skills named

Computer Systems, Data Analysis

## Required

- High school diploma or equivalent
- Experience in automated customer service environment or equivalent combination of education and experience
- Pass pre-employment test battery
- Proficiency with digital tools and platforms
- Ability to multi-task across calls, texts, faxes, and electronic queues
- Strong verbal and written communication skills
- Ability to focus during extended sitting periods in high-pressure environment

## Nice to have

- Computer skills experience
- Call center experience

Apply on Elevance Health's site: https://elevancehealth.wd1.myworkdayjobs.com/en-US/ANT/job/VA-ROANOKE-602-S-JEFFERSON-ST/Customer-Care-Representative-I---South-Portland--ME---Roanoke--VA_JR202127-1