# VP, SMB Sales & Account Management

Hiring organization: [Motive](https://career.thegoodapps.co/organizations/motive)

Canonical page: https://career.thegoodapps.co/jobs/35201340-5b43-433e-a325-0e4df64b2670

Listed on Motive's own careers site. Applications go to them directly.

- Seniority: Executive
- Location: Nashville, TN

## Summary

Motive seeks a VP to lead its SMB sales and account management organization across distributed global teams, modernizing customer operations through AI automation and lifecycle management. This role combines high-volume inside sales leadership with strategic initiatives to reduce churn, expand customer value, and transform manual processes into efficient, data-driven workflows.

_Our summary, not Motive's wording._

## Skills named

Sales Forecasting

## Required

- 10+ years progressive sales, account management, or post-sales leadership experience
- Track record managing distributed, high-headcount inside sales organizations across global/offshore hubs
- Deep expertise in post-sales, customer retention, and churn mitigation in B2B SaaS or IoT environments
- Data-driven decision-making approach
- Ability to collaborate with Product and Product Marketing teams
- Willingness to travel up to 3 weeks per quarter to regional hubs and international centers

## Nice to have

- Experience transforming or scaling down manual support and sales workflows through AI and automation
- Familiarity with product telemetry and tech-touch automation in high-volume operations

Apply on Motive's site: https://job-boards.greenhouse.io/gomotive/jobs/8777150002