# Senior Specialist, Services Operations

Hiring organization: [Samsung Semiconductor](https://career.thegoodapps.co/organizations/samsung-semiconductor)

Canonical page: https://career.thegoodapps.co/jobs/34490a3a-8d5b-4276-91d7-16667d27e491

Listed on Samsung Semiconductor's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Plano, TX

## Summary

Samsung is seeking an operations specialist to oversee service network performance, vendor relationships, and customer satisfaction initiatives across their consumer electronics business. This role suits someone with experience managing outsourced service providers and operational metrics at scale.

_Our summary, not Samsung Semiconductor's wording._

## Skills named

Vendor Management

## Required

- Bachelor's degree
- 4+ years directly related experience
- Vendor or partner management experience
- Manage service level agreements and regulatory compliance for outsourced teams

## Nice to have

- Background handling high-stakes contact center or back-office BPO relationships

Apply on Samsung Semiconductor's site: https://sec.wd3.myworkdayjobs.com/en-US/Samsung_Careers/job/6625-Excellence-Way-Plano-TX-USA/Senior-Specialist--Services-Operations_R119035