# Senior Associate - Platform Support

Hiring organization: [LSEG](https://career.thegoodapps.co/organizations/lseg)

Canonical page: https://career.thegoodapps.co/jobs/317aea5f-6832-460b-a973-5f7731daf435

Listed on LSEG's own careers site. Applications go to them directly.

- Seniority: Senior

## Summary

A customer support role focused on resolving technical and product issues for the Refinitiv Data Platform, serving financial markets clients. Suited to someone with IT fundamentals who enjoys troubleshooting complex systems and can maintain composure under pressure while building customer relationships.

_Our summary, not LSEG's wording._

## Skills named

Infrastructure As A Service (IaaS), Linux, PaaS, Python, Retrofit (REST), SaaS

## Required

- University degree in IT, financial markets, or equivalent
- Customer service or contact center experience
- Remote desktop/server troubleshooting
- Strong English communication skills
- Problem-solving and analytical skills
- Ability to work rotational shifts including weekends

## Nice to have

- API and Python knowledge
- Desktop and enterprise infrastructure experience
- Linux/DOS application knowledge
- Previous experience in financial or IT industry

Apply on LSEG's site: https://lseg.wd3.myworkdayjobs.com/en-US/Careers/job/IND-BLR-Divyasree-Technopolis/Senior-Associate---Platform-Support_R0112570-1