# Medical Support Assistant - CITC

Hiring organization: [Veterans Health Administration](https://career.thegoodapps.co/organizations/veterans-health-administration)

Canonical page: https://career.thegoodapps.co/jobs/2cd7471d-09d7-4afb-9776-101345991e21

Listed on Veterans Health Administration's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Minneapolis, MN
- Salary: 48381 – 62896 USD per year

## Summary

A Medical Support Assistant coordinates patient appointments and manages administrative processes within a VA Community Care department, handling scheduling, data entry, and communication between patients, providers, and external care agencies. This role suits detail-oriented individuals who can work independently, manage multiple priorities, and interact professionally with patients and healthcare teams in a fast-paced clinical environment.

_Our summary, not Veterans Health Administration's wording._

## Skills named

Data Entry, Medical Terminology, Microsoft Office

## Required

- U.S. citizenship or eligibility for non-citizen appointment
- High school diploma or equivalent
- Proficiency in spoken and written English
- One year equivalent experience at GS-4 level or demonstrated knowledge of medical terminology and scheduling
- Ability to operate computerized scheduling and health record systems
- Ability to schedule medical appointments in clinical settings
- Ability to work independently
- Ability to communicate effectively with patients, providers, and staff in person, electronically, and by telephone
- Customer service skills and ability to identify and resolve customer concerns

## Nice to have

- Experience using multiple computer programs
- Medical appointment coordination and scheduling experience
- Knowledge of basic medical terminology

Apply on Veterans Health Administration's site: https://www.usajobs.gov/job/890225900