# Senior Workplace Technology Engineer

Hiring organization: [Known](https://career.thegoodapps.co/organizations/known)

Canonical page: https://career.thegoodapps.co/jobs/2c1cda37-b8bc-46cb-854c-8236b3c27ae6

Listed on Known's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: New York, NY
- Salary: 130000 – 150000 USD per year

## Summary

Known, a leading marketing agency blending creative and data science, is looking for a Senior Workplace Technology Engineer to own their Atlassian and identity infrastructure. You'll design workflows, manage access controls, and build automations that keep their 200-person operation running smoothly and freeing teams from repetitive work.

_Our summary, not Known's wording._

## Skills named

Atlassian Bamboo, Google Workspace, ITIL, Microsoft 365, n8n, Slack, Zoom

## Required

- 5+ years administering Atlassian suite with deep Jira Service Management experience
- Entra ID administration including conditional access and groups
- SCIM provisioning knowledge
- Experience administering multiple SaaS platforms from Slack, Google Workspace, Microsoft 365, Jamf, Zoom, or Lumos
- macOS and Windows support
- Strong documentation skills
- Bias toward automation over manual processes

## Nice to have

- Atlassian certifications (ACP) or Microsoft identity certifications (SC-300)
- Experience scaling SaaS operations at growing companies
- History of replacing manual access processes with automated provisioning
- N8N, scripting, or AI tools experience like Claude
- ITIL practices and Agile project management familiarity

Apply on Known's site: https://job-boards.greenhouse.io/known/jobs/8637062002