# Workplace Technology Support Technician

Hiring organization: [Allegiant](https://career.thegoodapps.co/organizations/allegiant)

Canonical page: https://career.thegoodapps.co/jobs/297e057c-83ab-4ad4-afeb-97713ff7f85a

Listed on Allegiant's own careers site. Applications go to them directly.

- Location: Las Vegas, NV
- Salary: 47800 – 66200 USD per year

## Summary

This role provides frontline technical support for Windows, Mac, and mobile devices, managing hardware setup, troubleshooting, and user assistance in a fast-paced IT environment. It suits someone with 2+ years of hands-on IT support experience who can handle both routine device issues and on-call emergency support across multiple business sites.

_Our summary, not Allegiant's wording._

## Skills named

Active Directory, Apple iOS, CrowdStrike Falcon, Jira, macOS, Microsoft 365, Microsoft Intune, ServiceNow

## Required

- Two years of IT support experience in a collaborative team environment
- Two years of hands-on end-user technology support
- Support for Windows, macOS, iOS, and Android operating systems
- Basic knowledge of Active Directory, Intune, Jamf, and M365 administration
- Strong hardware, software, network, and mobile device troubleshooting skills
- Excellent written and verbal communication
- High School Diploma or GED
- US work authorization
- Pass criminal background check
- Valid driver's license

## Nice to have

- Technology or related field degree
- CompTIA A+, Network+, Jamf100, or Microsoft 365 Certified
- Cloud SaaS applications experience (Microsoft 365, Google Workspace)
- ITSM product familiarity (ServiceNow, Jira)
- MDM platform experience (Intune, Jamf, Workspace ONE, AirWatch)
- Enterprise endpoint security tools experience
- Adaptability to changing priorities
- Strong time management and organizational skills

Apply on Allegiant's site: https://jobs.lever.co/allegiantair/742e0b5c-6a6c-4593-a71c-ab8c8597a3a4/apply