# IT Support Engineer, Application Administrator

Hiring organization: [Menlo Ventures Portfolio](https://career.thegoodapps.co/organizations/menlo-ventures-portfolio)

Canonical page: https://career.thegoodapps.co/jobs/2642892f-1085-4774-9984-b260cda01139

Listed on Menlo Ventures Portfolio's own careers site. Applications go to them directly.

- Employment type: full time
- Location: New York, NY
- Salary: 230000 – 265000 USD per year

## Summary

This role oversees day-to-day administration of Anthropic's SaaS application portfolio, managing user access, licenses, renewals, and compliance evidence. It suits experienced IT operations professionals who enjoy owning systems end-to-end and automating repetitive work across multiple vendors.

_Our summary, not Menlo Ventures Portfolio's wording._

## Skills named

Bash (Scripting), Google Calendar, Google Workspace, Python, Slack

## Required

- 6+ years hands-on SaaS application administration
- License and seat management experience
- Vendor renewal and true-up support
- Audit evidence collection or access review execution
- Excellent written and verbal communication
- Runbook and documentation writing
- Calendar-driven workflow management alongside ticket queue
- Ability to distinguish system operation from platform-level configuration changes
- Problem ownership and follow-through

## Nice to have

- Basic Bash or Python scripting for automation
- Google Workspace administration experience, especially Google Groups
- Full SOC2 or similar audit cycle experience
- SaaS or license management platform experience
- Experience using AI tools for personal or team productivity

Apply on Menlo Ventures Portfolio's site: https://job-boards.greenhouse.io/anthropic/jobs/5390019008