# Head of Implementation

Hiring organization: [Confido](https://career.thegoodapps.co/organizations/confido)

Canonical page: https://career.thegoodapps.co/jobs/25d6f754-98e4-47ee-853d-c3db9a3bb290

Listed on Confido's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Lead / Staff / Principal
- Location: New York, NY
- Salary: 170000 – 210000 USD per year

## Summary

Confido seeks a Director of Implementation to design and execute end-to-end onboarding for enterprise CPG software customers, turning signed contracts into live deployments. The role suits someone with 8+ years managing complex enterprise software rollouts who thrives building processes from scratch and working across sales, product, and customer success teams.

_Our summary, not Confido's wording._

## Skills named

Data Analysis, Process Design, Project Management, Stakeholder Management

## Required

- 8+ years managing enterprise software implementations or complex client onboarding
- Ability to manage multiple simultaneous projects with competing priorities
- Strong project management and status-reporting discipline
- Technical curiosity and ability to configure software and troubleshoot independently
- Builder mindset and comfort defining processes in ambiguous environments
- 5 days per week in NYC headquarters

## Nice to have

- Experience with CPG, retail, or supply chain customers
- Background in B2B SaaS, management consulting, systems integration, or similar

Apply on Confido's site: https://jobs.ashbyhq.com/confido/7a8ab3ce-d583-40db-b32f-7fb0cdd6258b/application