# Staff Vendor Partner Manager, Intuit Customer Success

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/25d150e2-a0f0-44d3-a089-38b8b2140b88

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: Staff
- Location: San Diego, CA
- Salary: 147500 – 200000 USD per year

## Summary

This Staff-level role leads high-value vendor partnerships and multi-million dollar customer success initiatives at Intuit, bridging internal teams with external service providers. It suits experienced operations or program leaders who thrive managing complex stakeholder relationships, driving performance accountability, and executing large-scale transformation work in fast-paced environments.

_Our summary, not Intuit's wording._

## Skills named

Business Operations, Change Management, Performance Management, Strategic Planning, Workforce Planning

## Required

- 8+ years in vendor partner management, customer experience, business operations, program management, or strategic partnerships
- Proven track record managing BPO/vendor partnerships with performance management focus
- Experience with contact center KPIs and WBR/MBR cadences
- Bachelor's degree
- Self-starter who can quickly assess requirements and become a trusted expert
- Strong analytical skills and comfort with data
- Experience leading complex multi-stakeholder initiatives with measurable business impact

## Nice to have

- MBA or advanced degree
- Expert enablement and readiness process experience in BPO environments
- Experience with staff capacity planning and intraday workforce adjustments

Apply on Intuit's site: https://jobs.intuit.com/job/san-diego/staff-vendor-partner-manager-intuit-customer-success/27595/98862562640