# Senior UX Designer - Customer Experience

Hiring organization: [SAP](https://career.thegoodapps.co/organizations/sap)

Canonical page: https://career.thegoodapps.co/jobs/24a8e3e3-c7d7-40e2-9cf5-02498fcebb52

Listed on SAP's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Ho Chi Minh, VN, 700000

## Summary

Senior UX designer focused on enterprise and SaaS products, especially complex workflows and AI-assisted experiences. This role suits designers with 5–9 years of experience who can independently lead end-to-end design, mentor others, and translate research and business goals into scalable design systems for cloud-native back-office solutions.

_Our summary, not SAP's wording._

## Skills named

Information Architecture, Interaction Design, Prototyping, Systems Thinking, Usability Testing, User Research, UX Design, Web Accessibility

## Required

- Master's degree in Design, HCI, Interaction Design, or related field, or equivalent practical experience
- 5–9 years of UX design experience
- Strong experience designing enterprise or SaaS products
- Proven ability to handle complex workflows and operational systems
- Ability to independently lead end-to-end design for complex features and product areas
- Expertise in systems thinking, interaction design, information architecture, and workflow optimization
- Ability to conduct and synthesize user research (discovery interviews, usability validation, mixed-method synthesis)
- Ability to communicate tradeoffs and influence stakeholders with evidence
- Experience designing AI-assisted workflows, copilots, and human-in-the-loop experiences

## Nice to have

- Experience mentoring less experienced designers
- Familiarity with enterprise product design at scale

Apply on SAP's site: https://jobs.sap.com/job/Ho-Chi-Minh-Senior-UX-Designer-Customer-Experience-700000/1407394433/