# Operations Manager | Boston

Hiring organization: [Blank Street Coffee](https://career.thegoodapps.co/organizations/blank-street-coffee)

Canonical page: https://career.thegoodapps.co/jobs/2487c5b7-98ca-4a9f-9e2d-f0e20ffb0d9a

Listed on Blank Street Coffee's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Boston, MA
- Salary: 90000 – 120000 USD per year

## Summary

This role involves managing and developing a team of General Managers across multiple Blank Street locations in Boston, with responsibility for hiring, coaching, and building strong leaders who deliver both operational excellence and exceptional customer service. It's suited for an experienced hospitality or retail leader who thrives on people development and wants to scale a growing business.

_Our summary, not Blank Street Coffee's wording._

## Required

- 5+ years of leadership experience in hospitality, retail, or fast-growing consumer business
- Experience leading multiple locations
- Experience developing managers
- Strong operational and financial acumen
- Excellent communication, organization, and problem-solving skills
- Hands-on, collaborative leadership style with ability to coach and lead through change
- Regular availability to travel between stores in market
- 50 hours per week commitment with 5 days availability including 2 peak days (typically weekend)

## Nice to have

- Passion for hospitality and creating exceptional experiences
- Curious and committed to continuous learning
- Positive attitude

Apply on Blank Street Coffee's site: https://job-boards.greenhouse.io/blankstreet/jobs/7994532003