# Content Implementation Manager, Gainsight

Hiring organization: [AlphaSense](https://career.thegoodapps.co/organizations/alphasense)

Canonical page: https://career.thegoodapps.co/jobs/22a4ba2d-ab9f-4430-aa71-a4d0fe19107c

Listed on AlphaSense's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Remote - United States
- Remote: yes
- Salary: 99200 – 124000 USD per year

## Summary

This role owns the design, build, and maintenance of automated playbooks and alerting workflows in Gainsight CSP that drive customer lifecycle marketing campaigns and handoffs to sales and success teams. It suits someone with deep platform expertise who enjoys translating business logic into reliable, scalable automation and establishing standards that let others build on top of them.

_Our summary, not AlphaSense's wording._

## Required

- 5+ years building playbooks, rules, and workflows in Gainsight CSP
- Experience designing alerting or handoff logic between marketing and human teams
- Systems-thinking mindset with ability to build for scale
- Partnership experience with RevOps or CS Ops on data models and integrations
- Rigorous QA and documentation practices
- Clear communication of technical issues to non-technical stakeholders
- Cross-functional project management and prioritization

## Nice to have

- Familiarity with customer health scoring, lifecycle segmentation, or adoption frameworks
- B2B SaaS experience
- Customer marketing, customer success, or RevOps background

Apply on AlphaSense's site: https://job-boards.greenhouse.io/alphasense/jobs/8782538002