# Supervisory IT Specialist (Customer Support)

Hiring organization: [Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs](https://career.thegoodapps.co/organizations/deputy-assistant-secretary-for-information-and-technology-department-of-veterans-affairs)

Canonical page: https://career.thegoodapps.co/jobs/2283ee38-d92c-4192-8bf4-95a5c8a28159

Listed on Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Management
- Location: Manchester, NH
- Salary: 89508 – 116362 USD per year

## Summary

This role supervises a team delivering IT support and managing technology infrastructure at a Veterans Affairs medical facility, overseeing both daily operations and strategic initiatives. It suits someone with hands-on IT management experience who can balance technical problem-solving with staff supervision and stakeholder communication.

_Our summary, not Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs's wording._

## Skills named

Budgeting, Service Management

## Required

- One year of supervisory IT operations experience at GS-11 level or equivalent
- Demonstrated experience managing IT delivery systems and equipment
- Experience administering IT operational activities across multiple organizational units
- Proficiency with strategic planning, performance management, and implementation of hardware and software solutions
- Attention to detail, customer service, oral communication, and problem-solving competencies

Apply on Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs's site: https://www.usajobs.gov/job/890209900