# Manager - Insurance Call Center (FINRA certified)

Hiring organization: [DXC Technology](https://career.thegoodapps.co/organizations/dxc-technology)

Canonical page: https://career.thegoodapps.co/jobs/1de0adc0-dd18-4c17-a383-bcd54fc6fe87

Listed on DXC Technology's own careers site. Applications go to them directly.

- Seniority: Manager

## Summary

This role manages a team of supervisors running DXC's insurance call center operations, overseeing service quality, staffing, and compliance across customer support teams. It suits experienced contact center leaders looking to shape operations strategy for a major software and business process services company.

_Our summary, not DXC Technology's wording._

## Skills named

Workforce Management

## Required

- Bachelor's degree or related field
- 9+ years contact center leadership experience
- 10+ years managing teams
- Experience in multi-channel support environments

## Nice to have

- Analytical and problem-solving skills
- Excellent communication and stakeholder management
- Ability to manage multiple priorities
- Experience driving transformation and change initiatives

Apply on DXC Technology's site: https://dxctechnology.wd1.myworkdayjobs.com/en-US/DXCJobs/job/USA---TN---NASHVILLE/Manager--Business-Process-Transactions_51580880