# Customer Enablement Manager

Hiring organization: [Mural](https://career.thegoodapps.co/organizations/mural)

Canonical page: https://career.thegoodapps.co/jobs/1b555653-e4eb-4b30-8af1-4f98f32066f5

Listed on Mural's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: United States Remote
- Remote: yes
- Salary: 90640 – 113300 USD per year

## Summary

Lead the design and delivery of scalable customer education programs that help teams adopt Mural effectively and achieve faster time-to-value. This role suits someone who excels at translating product complexity into compelling learning experiences and thrives in cross-functional collaboration.

_Our summary, not Mural's wording._

## Skills named

Instructional Design, Learning Management Systems

## Required

- 3+ years in customer education, instructional design, or scaled Customer Success in B2B SaaS
- Ability to design modern learning experiences using microlearning and scenario-based approaches
- Strong content creation skills for simplifying complex product workflows
- Data-informed approach to measuring engagement and driving program improvements
- Cross-functional collaboration and program management in fast-paced environments

## Nice to have

- Familiarity with collaboration platforms like Mural
- Knowledge of design thinking principles
- Experience with learning management systems
- Experience with digital adoption platforms or AI-enabled learning tools
- Prior work designing customer academies, community-led learning, or cohort-based programs

Apply on Mural's site: https://jobs.ashbyhq.com/mural/aad647a2-273e-4185-b9e0-7476ddfce4c0/application