# Enterprise Customer Success Manager — East (Bilingual: English/Spanish)

Hiring organization: [Sigma Computing](https://career.thegoodapps.co/organizations/sigma-computing)

Canonical page: https://career.thegoodapps.co/jobs/1aba848d-2ea7-4fa5-a0f6-aa35d8be5c1e

Listed on Sigma Computing's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: New York, NY
- Salary: 132000 – 165000 USD per year

## Summary

This role manages strategic relationships with high-value analytics platform customers in the Eastern US, focusing on net dollar retention through upselling and adoption. It suits someone with SaaS experience who combines technical fluency in data tools with consultative account management skills and Spanish-language ability.

_Our summary, not Sigma Computing's wording._

## Skills named

Amazon Redshift, Databricks, ETL, Google BigQuery, Python, Snowflake, SQL

## Required

- 7+ years in customer success, account management, or consulting within SaaS, analytics, or business intelligence
- Bachelor's degree in Business, Analytics, Computer Science, or related field
- Fluent Spanish for business-level customer conversations
- Strong analytical problem-solving with data
- Experience managing complex enterprise deals with multiple stakeholders
- Proven net dollar retention growth track record
- Working understanding of enterprise data architecture including data lakes and warehouses

## Nice to have

- SQL and data visualization tools experience
- Cloud analytics platforms (Snowflake, Databricks, Redshift, BigQuery)
- ETL experience
- Production business intelligence implementation experience
- Startup experience

Apply on Sigma Computing's site: https://job-boards.greenhouse.io/sigmacomputing/jobs/7815449003