# Patient Service Representative (Office Automation)

Hiring organization: [Military Treatment Facilities under DHA](https://career.thegoodapps.co/organizations/military-treatment-facilities-under-dha)

Canonical page: https://career.thegoodapps.co/jobs/1a628dee-d308-4264-82e3-dc7df123d2b7

Listed on Military Treatment Facilities under DHA's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: Fort Bragg, NC
- Salary: 52693 – 68502 USD per year

## Summary

This federal role supports patients at a military medical center by handling complaints, gathering feedback on service quality, and working with leadership to improve clinic operations and care delivery. The position suits someone experienced in patient interaction, data analysis, and healthcare systems who can bridge communication between patients and organizational leadership.

_Our summary, not Military Treatment Facilities under DHA's wording._

## Skills named

Data Analysis, Policy Analysis

## Required

- US citizenship
- One year of specialized experience conducting patient interviews for medical services feedback
- Ability to provide healthcare options to patients and families according to guidance
- Proficiency with automated healthcare systems to manage service performance data
- Type 40 words per minute with no more than 3 errors in 5 minutes

Apply on Military Treatment Facilities under DHA's site: https://www.usajobs.gov/job/890089600