# Veterans Service Representative (AQRS)

Hiring organization: [Veterans Benefits Administration](https://career.thegoodapps.co/organizations/veterans-benefits-administration)

Canonical page: https://career.thegoodapps.co/jobs/1761a37e-c5fb-439e-80cb-2da6b560896d

Listed on Veterans Benefits Administration's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: Saint Paul, MN
- Salary: 89508 – 116362 USD per year

## Summary

This role audits the work of Veterans Service Representatives to ensure claims are processed accurately and completely, identifying trends and coaching staff on improvements. It suits someone with experience in quality assurance, training, or claims analysis who can communicate findings clearly to both management and frontline staff.

_Our summary, not Veterans Benefits Administration's wording._

## Skills named

Claims Processing, Quality Assurance

## Required

- One year of specialized experience at GS-11 level or equivalent
- Experience with claims management processes
- Experience conducting quality reviews or evaluations
- Experience providing advisory services or training

## Nice to have

- Experience analyzing performance trends
- Experience developing training materials or strategies
- Experience in federal service

Apply on Veterans Benefits Administration's site: https://www.usajobs.gov/job/891255300