# Digital Strategy Manager

Hiring organization: [MNTN](https://career.thegoodapps.co/organizations/mntn)

Canonical page: https://career.thegoodapps.co/jobs/15d157cf-f367-466b-ae03-ab49da00d3e1

Listed on MNTN's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: United States

## Summary

This role owns the strategy for how customers experience MNTN's product through in-app messaging, guidance, and engagement. It suits someone who can translate customer behavior and business goals into scalable journeys and campaigns that drive measurable outcomes.

_Our summary, not MNTN's wording._

## Skills named

A/B Testing, Customer Journey Mapping, Data Analysis, Intercom

## Required

- 5+ years in digital engagement, lifecycle marketing, product operations, or related field
- Hands-on experience building customer journeys and personas
- Experience with in-app engagement platforms like Intercom or Pendo
- Track record using behavioral and lifecycle data for personas and targeting
- Experience supporting go-to-market or release readiness efforts
- Ability to design and analyze A/B or multivariate experiments
- Product instincts to identify customer friction and create scalable solutions
- Builder mindset and comfort developing frameworks and new practices
- Strong cross-functional communication and collaboration skills

Apply on MNTN's site: https://job-boards.greenhouse.io/mntn/jobs/8141817