# Senior Intelligent Automation Engineer-ServiceNow

Hiring organization: [General Mills](https://career.thegoodapps.co/organizations/general-mills)

Canonical page: https://career.thegoodapps.co/jobs/156a8317-3c5f-4d64-a44b-63c37ca0bc4c

Listed on General Mills's own careers site. Applications go to them directly.

- Seniority: Senior

## Summary

General Mills is seeking a senior automation engineer to design and deliver enterprise automation solutions, choosing between a ServiceNow-focused track building low-code applications and workflows or an AI-focused track developing intelligent automation with agentic frameworks. This role suits experienced technologists who want to own complex delivery end-to-end while staying current with automation and AI trends.

_Our summary, not General Mills's wording._

## Skills named

Automation Anywhere, Azure DevOps, CSS, HTML, JavaScript, JSON, LangChain, Model Context Protocol (MCP), Python, REST APIs, Retrieval-Augmented Generation (RAG), SAP, XML

## Required

- Bachelor's degree from accredited institution
- 8+ years total experience
- 4+ years relevant automation experience
- End-to-end technical delivery ownership of automation programs
- Hands-on experience with ServiceNow App Engine or Automation Anywhere A360

## Nice to have

- Experience with multiple automation platforms
- Agentic solution design with LangChain, RAG, or MCP
- Intelligent OCR or document processing
- Microsoft 365 or Power Platform integration
- Other ServiceNow modules (CSM, ITSM, SAM)
- GCP, Azure, or AWS experience
- DevOps and ML Ops familiarity

Apply on General Mills's site: https://genmills.wd1.myworkdayjobs.com/en-US/GMI_External_Careers/job/Powai-Mumbai-MH/Senior-Intelligent-Automation-Engineer---Agentic-Ai-and-ServiceNow_10128967