# Sr Manager, Insurance Operations & Business Process

Hiring organization: [DXC Technology](https://career.thegoodapps.co/organizations/dxc-technology)

Canonical page: https://career.thegoodapps.co/jobs/14ea8b2c-4089-41a9-add8-02f2e8e4a8e3

Listed on DXC Technology's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Charleston, SC

## Summary

This role leads large-scale operational transformation and business growth initiatives within an insurance technology services organization, overseeing global teams and client partnerships. It suits experienced operations leaders with a track record in process improvement, P&L management, and ability to drive both efficiency gains and commercial expansion.

_Our summary, not DXC Technology's wording._

## Skills named

Artificial Intelligence (AI), Business Process Management, Lean, Six Sigma

## Required

- 10+ years in Business Process Services, BPO, process transformation, or large-scale service delivery
- 4+ years leading large global teams and complex operational programs
- Proven success leading operational transformation initiatives in enterprise environments
- Expertise in Lean, Six Sigma, Business Process Management, or continuous improvement methodologies
- Experience managing P&L, budgets, operational performance, workforce planning, quality, and productivity
- Ability to influence executive stakeholders and lead cross-functional teams
- Commercial mindset with experience in business growth, solution selling, and client relationship management
- Bachelor's degree

## Nice to have

- Insurance operations background (P&C, Life & Annuity, or Specialty Insurance)
- Experience with AI-driven business transformation
- Digital operations and automation expertise
- Global delivery organization experience
- Consulting or enterprise services background
- MBA or advanced certifications

Apply on DXC Technology's site: https://dxctechnology.wd1.myworkdayjobs.com/en-US/DXCJobs/job/USA---SC---CHARLESTON/Sr-Manager--Business-Process-Solutions---Insurance_51584013