# Mid-Market Outcomes Architect

Hiring organization: [Notion](https://career.thegoodapps.co/organizations/notion)

Canonical page: https://career.thegoodapps.co/jobs/144a9bf2-7150-497a-917c-1c62b8462cb0

Listed on Notion's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: San Francisco, CA
- Remote: yes
- Salary: 145000 – 175000 USD per year

## Summary

Notion is hiring an Outcomes Architect to help customers adopt and realize business value from Notion's AI-powered workspace. You'll own customer success for a portfolio of accounts, guiding them through workflow design and value realization while contributing to renewal and expansion revenue.

_Our summary, not Notion's wording._

## Skills named

Notion

## Required

- 4+ years driving customer adoption, value realization, renewals, or expansion in B2B software
- Customer discovery and ability to map workflows into implementation plans
- Technical fluency with Notion workspace configuration and troubleshooting
- Commercial acumen for renewal risk and expansion opportunity assessment
- Design workflows that drive measurable business outcomes and usage
- Program and stakeholder management across a book of accounts
- Agency, urgency, and customer empathy with ability to structure ambiguous problems

## Nice to have

- Customer success, solutions consulting, implementation, technical account management, or post-sales strategy experience in productivity or collaboration software
- Experience with flat, at-risk, or complex renewal accounts
- Shared account ownership model experience
- Experience designing repeatable customer programs, playbooks, or interventions for retention and adoption

Apply on Notion's site: https://jobs.ashbyhq.com/notion/369fd192-61d8-48d2-9430-49905d733349/application