# Enterprise Customer Success Manager

Hiring organization: [Snappy](https://career.thegoodapps.co/organizations/snappy)

Canonical page: https://career.thegoodapps.co/jobs/1170a58b-9bc8-433f-8aaa-f36a75ff5e97

Listed on Snappy's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Remote (US)
- Remote: yes
- Salary: 85000 – 100000 USD per year

## Summary

This role manages a portfolio of enterprise clients for a gifting and employee recognition platform, focusing on retention, upsells, and measurable business outcomes. It suits someone with 5+ years in SaaS customer success or account management who wants to drive revenue growth while building strategic relationships and leveraging AI tools.

_Our summary, not Snappy's wording._

## Required

- Bachelor's degree or equivalent practical experience
- 5+ years in a customer-facing role at a SaaS/tech company
- Experience as a Customer Success Manager, Account Manager, or similar role managing a book of business

Apply on Snappy's site: https://jobs.ashbyhq.com/Snappy/a7867fc5-a57d-4390-9af5-cd2894247ad7/application