# Enterprise Customer Success Manager

Hiring organization: [SentiLink](https://career.thegoodapps.co/organizations/sentilink)

Canonical page: https://career.thegoodapps.co/jobs/0de6e501-55e3-49b3-ba03-84ba44529c1b

Listed on SentiLink's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: United States
- Remote: yes
- Salary: 130000 – 150000 USD per year

## Summary

SentiLink is seeking an Enterprise Customer Success Manager to build and maintain relationships with financial services clients, guiding them through onboarding and ongoing optimization of identity verification solutions. This role suits someone with deep financial services experience who enjoys consultative problem-solving and can balance client advocacy with cross-functional collaboration.

_Our summary, not SentiLink's wording._

## Skills named

Apollo.io, Salesforce

## Required

- 5-7 years as Customer Success Manager or Account Manager in Financial Services or Fraud
- Deep understanding of fraud domain and SentiLink products
- Onboarding and account setup experience
- Regular customer engagement and renewal management
- Consultative approach to customer problem-solving
- Business goal setting and planning with clients
- Cross-functional collaboration with Sales, Product, Engineering, Data Science, and Fraud Intelligence teams
- Legal authorization to work in the United States
- Based in the United States

## Nice to have

- Salesforce experience
- Apollo experience

Apply on SentiLink's site: https://jobs.ashbyhq.com/sentilink/255dd031-9a7f-4150-9fce-ac9fa1f0d7e3/application