# Customer Success Manager

Hiring organization: [August Health](https://career.thegoodapps.co/organizations/august-health)

Canonical page: https://career.thegoodapps.co/jobs/0bf67e7d-b701-456b-ad48-a3474e417c42

Listed on August Health's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: United States
- Remote: yes

## Summary

A customer success manager at a healthcare software company supporting senior living facilities, responsible for guiding clients through implementation and ongoing use of an EHR platform to maximize value and drive renewals. This role suits someone with customer-facing experience who enjoys building relationships and solving operational problems in healthcare settings.

_Our summary, not August Health's wording._

## Skills named

Customer Relationship Management (CRM), Data Analysis

## Required

- 3+ years in customer-facing roles like customer success or account management
- customer-obsessed mindset with track record of driving client outcomes
- ability to translate business needs into technical and workflow requirements
- exceptional communication and relationship management skills
- comfort with ambiguity and change

## Nice to have

- healthcare or senior living operations experience
- familiarity with healthcare software implementations

Apply on August Health's site: https://jobs.ashbyhq.com/august-health/1dc57a2a-3713-492b-adaf-22d555636717/application