# Manager, Customer Success

Hiring organization: [Mastercard](https://career.thegoodapps.co/organizations/mastercard)

Canonical page: https://career.thegoodapps.co/jobs/0b7470dd-dc0d-40a2-88e3-de6937da17f5

Listed on Mastercard's own careers site. Applications go to them directly.

- Seniority: Mid

## Summary

A regional customer success manager role focused on helping Mastercard Services customers maximize value from network products through strategic engagement and identifying expansion opportunities. This position suits experienced customer-facing professionals comfortable with payments or fintech ecosystems who can translate technical concepts into business outcomes.

_Our summary, not Mastercard's wording._

## Skills named

Business Intelligence

## Required

- Understanding of payments technology or cybersecurity
- Ability to translate complex technical capabilities into customer-centric solutions
- Experience analyzing customer metrics and using data to drive customer success
- Track record of identifying expansion opportunities within existing customer relationships
- Comfortable working with cross-functional teams across product, sales, and technical functions

## Nice to have

- Knowledge of threat intelligence or risk management applications
- Experience with Mastercard's specific product ecosystem
- Fluency in Spanish and Portuguese in addition to English
- Background working with large technology or financial services firms

Apply on Mastercard's site: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Sao-Paulo-Brazil/Manager--Customer-Success_R-281922