# Director, Technical Services

Hiring organization: [Hims and Hers](https://career.thegoodapps.co/organizations/hims-and-hers)

Canonical page: https://career.thegoodapps.co/jobs/0a304656-1b5e-4180-91b9-816da91d2530

Listed on Hims and Hers's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Director
- Location: US Remote
- Remote: yes
- Salary: 195000 – 215000 USD per year

## Summary

This role leads technical services across Hims & Hers' multi-site pharmaceutical manufacturing network, owning technology transfer, process validation, and equipment troubleshooting for compounding and API production. It suits experienced pharmaceutical operations leaders comfortable with regulatory complexity, hands-on problem-solving, and managing distributed technical teams.

_Our summary, not Hims and Hers's wording._

## Skills named

Corrective And Preventive Action (CAPA)

## Required

- Bachelor's degree in Engineering, Pharmacy, Chemistry, or related technical/scientific field
- 12+ years progressive pharmaceutical manufacturing or sterile/nonsterile compounding experience
- Direct hands-on ownership of technology transfer, cleaning validation, process validation, or process/equipment troubleshooting
- Expertise across at least two of: 503A/503B compounding, sterile injectable manufacturing, or API/peptide manufacturing
- Knowledge of USP <795>, <797>, <800>, FDA Process Validation Guidance, and ICH Q7/Q11
- Root-cause investigation and CAPA experience in regulated manufacturing
- Ability to work across geographically distributed sites with remote collaboration and travel
- Strong technical writing skills for protocols and reports
- Prior experience managing or developing managers in multi-site manufacturing

## Nice to have

- Advanced degree
- Experience with peptide, oligonucleotide, or complex API manufacturing
- Hands-on equipment troubleshooting with autoclaves, isolators, filling lines, or API processing equipment
- Experience with new equipment commissioning or site launch activities
- Prior FDA inspection participation in technical support roles

Apply on Hims and Hers's site: https://jobs.ashbyhq.com/hims-and-hers/281cdaed-04e3-4640-8071-87b0ba1665d0/application
