# Customer Service Rep 1

Hiring organization: [Snap-on](https://career.thegoodapps.co/organizations/snap-on)

Canonical page: https://career.thegoodapps.co/jobs/0a13bc9b-ed87-47ad-84c9-354134ff6f94

Listed on Snap-on's own careers site. Applications go to them directly.

- Employment type: part time
- Location: Lincolnshire, IL
- Salary: 20 – 25 USD per hour

## Summary

This part-time customer service role supports Snap-on Diagnostics users through phone, email, and other channels, handling technical troubleshooting, product questions, and order processing. It suits someone with customer service experience who can manage high call volumes professionally and stay calm under pressure.

_Our summary, not Snap-on's wording._

## Skills named

Hardware Troubleshooting, Technical Troubleshooting

## Required

- High school diploma or equivalent
- Strong verbal and written communication skills
- Professional demeanor
- Ability to prioritize and manage multiple tasks simultaneously
- Ability to work under pressure
- Handle high volume of calls
- On-site attendance

## Nice to have

- 1+ years of customer service experience
- College degree or automotive industry experience
- Automotive troubleshooting knowledge
- Hands-on repair experience

Apply on Snap-on's site: https://careers-snapon.icims.com/jobs/20858/customer-service-rep-1/job