# Staff Data Scientist – Voice of the Customer (VoC)

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/096d1451-f878-4d11-8252-2b488873f591

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: Staff
- Location: San Diego, CA
- Salary: 185500 – 251000 USD per year

## Summary

This Staff Data Scientist role leads Voice of the Customer analytics at Intuit, translating customer feedback into actionable insights that drive retention, revenue, and product strategy. The position suits experienced data scientists who can architect scalable AI systems, mentor teams, and influence executive decisions through rigorous statistical and machine learning analysis.

_Our summary, not Intuit's wording._

## Skills named

Ensemble Methods, Experimentation, Generative AI, Logistic Regression, Machine Learning, Python, R, SQL, Statistical Modeling

## Required

- 8+ years in data science, machine learning, or advanced analytics
- Expert proficiency in SQL and Python or R
- Deep expertise in statistical modeling including regression, classification, clustering, ensemble methods, causal inference, and experimentation
- Strong experience with NLP and machine learning on large-scale unstructured data
- Ability to define metrics that shape business strategy and influence director and VP-level stakeholders
- Experience driving AI or advanced analytics initiatives end-to-end
- Ability to mentor others and influence cross-functional partners without direct authority
- Strong communication skills translating technical concepts for executive audiences
- Bachelor's or Master's degree in Statistics, Mathematics, Computer Science, Econometrics, Operations Research, or related quantitative field

## Nice to have

- PhD in a quantitative field
- Familiarity with VoC metrics such as PRS and tNPS

Apply on Intuit's site: https://jobs.intuit.com/job/san-diego/staff-data-scientist-voice-of-the-customer-voc/27595/98097306960