# IT Client Support Engineer

Hiring organization: [Starz](https://career.thegoodapps.co/organizations/starz)

Canonical page: https://career.thegoodapps.co/jobs/0898a0f3-e131-4ab2-a448-6022c88538c7

Listed on Starz's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Los Angeles, CA
- Salary: 85000 – 95000 USD per year

## Summary

A frontline IT support role at STARZ's Santa Monica office, handling Tier 1/2 technical issues for end users across hardware, software, and networking. This suits someone with 3+ years of desktop or IT support experience who is detail-oriented, communicative, and comfortable working in a collaborative multi-location environment.

_Our summary, not Starz's wording._

## Skills named

Active Directory, DNS, Dynamic Host Configuration Protocol (DHCP), macOS, Microsoft 365, Microsoft SharePoint, ServiceNow, TCP/IP, VPN Clients, Windows 11

## Required

- 3+ years IT support or desktop support experience
- Windows 11 and macOS proficiency
- Active Directory experience
- Microsoft 365 experience
- Enterprise collaboration tools experience (Teams, SharePoint)
- ITSM platform familiarity, especially ServiceNow
- Networking fundamentals knowledge (TCP/IP, DNS, DHCP, VPN)
- Ability to manage competing priorities
- Strong interpersonal and communication skills
- Client-first mindset

## Nice to have

- CompTIA A+, Network+, or Microsoft certifications (MD-102, MS-900)
- AV/conferencing system support experience (WebEx Calling, MS Teams, Crestron)
- Endpoint management tools experience (Intune, JAMF, SCCM)

Apply on Starz's site: https://starz.wd5.myworkdayjobs.com/en-US/Starz/job/Los-Angeles-CA-Santa-Monica/IT-Client-Support-Engineer_JR100424