# Claims Intake Analyst (FNOL)

Hiring organization: [American International Group](https://career.thegoodapps.co/organizations/american-international-group)

Canonical page: https://career.thegoodapps.co/jobs/07b97070-f7dc-4f92-a921-472b84e849d3

Listed on American International Group's own careers site. Applications go to them directly.

- Location: Hato Rey

## Summary

This role involves processing initial insurance claims reports from customers and third parties, inputting accurate information into claims management systems, and routing claims to appropriate teams. It suits detail-oriented people with bilingual Spanish-English fluency who work well in fast-paced environments and want to support insurance customers from the first point of contact.

_Our summary, not American International Group's wording._

## Skills named

Data Entry, Microsoft Excel, Microsoft Word

## Required

- Associate's degree or equivalent work experience
- Customer service experience
- Bilingual Spanish and English (oral and written)
- Strong computer skills
- Detail-oriented with high data entry accuracy
- Knowledge of insurance terminology and concepts

## Nice to have

- Basic knowledge of insurance terminology and concepts

Apply on American International Group's site: https://aig.wd1.myworkdayjobs.com/en-US/aig/job/Hato-Rey/Claims-Intake-Analyst--FNOL-_JR2602897